Privacy Policy

lostmary-vape.com ("Lost Mary Vape," "the Store") is committed to protecting customer privacy. This Privacy Policy explains what personal information is collected when customers visit or make purchases on lostmary-vape.com, how that information is used, and the choices available regarding that data.

By using lostmary-vape.com, customers agree to the data practices described in this policy. For questions, contact service@lostmary-vape.com.

1. Information Lost Mary Vape Collects

lostmary-vape.com collects different types of information depending on how customers interact with the Store:

Information Provided Directly

Data Type	When Collected
Name, email, phone number	Account registration, checkout, or contacting support
Shipping & billing address	Placing an order
Payment information	Checkout (processed by third-party providers — Lost Mary Vape does not store full credit card numbers)
Age verification response	Age gate prompt (must be 21+ to purchase)
Email address	Newsletter or promotional sign-up

Information Collected Automatically

Data Type	Purpose
IP address, browser type, device info	Security, fraud prevention, analytics
Pages visited, time on site, referral source	Improving the shopping experience
Cookies & similar technologies	Cart persistence, login sessions, analytics (see Section 5)

2. How Lost Mary Vape Uses Collected Information

• Order fulfillment — Processing, shipping, and delivering orders from the Moreno Valley, CA warehouse
• Customer support — Responding to inquiries submitted via email or the Contact Us page
• Account management — Maintaining customer accounts, order history, and preferences
• Marketing communications — Sending promotional emails, new product announcements, and exclusive deals (only to customers who opt in)
• Site improvement — Analyzing browsing patterns to improve navigation, product listings, and page performance
• Legal compliance — Meeting age-verification requirements and applicable regulations

3. Information Sharing & Third Parties

Lost Mary Vape does not sell, rent, or trade customer personal information to third parties for marketing purposes.

Information may be shared in the following limited circumstances:

• Payment processors — Encrypted payment data is transmitted to third-party providers (e.g., Stripe, PayPal) to complete transactions
• Shipping carriers — Name and address are shared with carriers (e.g., USPS, UPS, FedEx) to deliver orders
• Analytics tools — Anonymized browsing data may be processed by analytics services (e.g., Google Analytics) to improve the Store
• Legal requirements — Information may be disclosed if required by law, court order, or to protect the rights and safety of lostmary-vape.com and its customers

4. Data Security

lostmary-vape.com implements industry-standard security measures to protect customer data:

• SSL encryption — All pages on lostmary-vape.com are served over HTTPS. Payment and personal data are encrypted during transmission
• PCI compliance — Credit card processing is handled by PCI-DSS compliant third-party providers. Lost Mary Vape does not store full card numbers on its servers
• Access controls — Customer data is accessible only to authorized personnel who need it to fulfill orders or provide support
• Secure hosting — The website and customer databases are hosted in secure, monitored environments

While Lost Mary Vape takes reasonable precautions, no method of electronic storage or internet transmission is 100% secure. Customers are encouraged to use strong passwords and protect their account credentials.

5. Cookies & Tracking Technologies

lostmary-vape.com uses cookies and similar technologies for the following purposes:

Cookie Type	Purpose
Essential / Session	Shopping cart, login session, age-gate verification. Required for the Store to function.
Analytics	Google Analytics — anonymized traffic data to understand how visitors use the site
Marketing	Advertising pixels (if applicable) for retargeting. Can be disabled in browser settings.

Most browsers allow customers to manage cookie preferences through browser settings. Disabling essential cookies may affect cart and checkout functionality.

6. Customer Rights & Data Control

Customers may exercise the following rights at any time by emailing service@lostmary-vape.com:

• Access — Request a copy of all personal data Lost Mary Vape holds
• Correction — Request updates or corrections to inaccurate information
• Deletion — Request deletion of personal data (subject to legal retention requirements)
• Opt-out — Unsubscribe from marketing emails at any time via the "Unsubscribe" link in any email or by contacting support
• Data portability — Request personal data in a commonly used, machine-readable format

Lost Mary Vape will respond to all data requests within 30 days.

7. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information is collected and how it is used
• The right to request deletion of personal information
• The right to opt out of the sale of personal information — Lost Mary Vape does not sell customer data
• The right to non-discrimination for exercising CCPA rights

To submit a CCPA request, email service@lostmary-vape.com with the subject line "CCPA Request."

8. Age Restriction

lostmary-vape.com sells nicotine products intended for adults aged 21 and older. The Store does not knowingly collect personal information from individuals under 21. If Lost Mary Vape becomes aware that data has been collected from a minor, that information will be promptly deleted.

All visitors must confirm they are 21+ through the age verification gate before accessing the Store.

9. External Links

lostmary-vape.com may contain links to third-party websites. Lost Mary Vape is not responsible for the privacy practices or content of external sites. Customers are encouraged to review the privacy policies of any third-party site before submitting personal information.

10. Changes to This Privacy Policy

Lost Mary Vape reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Customers are encouraged to review this page periodically. Continued use of lostmary-vape.com after changes constitutes acceptance of the revised policy.

11. Contact Lost Mary Vape